Frequently Asked Questions

How do I register my business?

If all you need is help registering your business with the state of Connecticut, our experts are ready to guide you through the process step-by-step.

Please click on Register Your Business and follow the instructions.

What is the e-Learning platform?

Our e-Learning platform consists of 20 online business courses that are designed for those already in business or those just starting out. They are comprised of animated slides, accompanied by voiceover narration, worksheets and tools. You are in control of your learning. Play, stop, pause, rewind at any time.

How can I start working with an advisor?

Does the CTSBDC charge for its services?

No. We have a staff of paid professionals throughout the state to provide no-cost advising and other services to prospective and current business owners. We are able to provide advising at no cost due to our funding from the Small Business Administration, CT Department of Economic and Community Development, and University of Connecticut. CTSBDC may charge nominal fees for training programs or other resources.

What is a business plan and do I need one?

A business plan precisely defines your business, identifies your goals and serves as your firm’s resume. It describes the products and services you will sell, the customers to whom you will sell them, the production, management, and marketing activities needed to produce your offerings, and the projected profit or loss that will result from your efforts.

All businesses need a business plan. See our online course “Crafting a Business Plan” if you want help getting started.

What business should I choose?

Usually, the best business for you is the one in which you are most skilled and interested. As you review your options, you may wish to consult local experts and businesspersons about the growth potential of various businesses in your area. Matching your background with the local market will increase your chance of success.

I need financial assistance. How do I get loans and/or grants from the SBDC?

The SBDC does not provide financing. However, we can help you identify what financing you may need and discuss alternative sources. We can also help you to improve a loan application and business plan. We help to put together financial projections, but the actual financing comes from outside sources. Learn more about our access to capital services.

Are there any grants available for my start-up business?

Generally speaking, grants given to business start-ups are very rare. An exception may be for a high technology business or for businesses producing products that can be used by certain agencies or departments involved in our nation’s defense. Also, non-profit businesses are sometimes eligible for grants.

What is PrepareCT?

PrepareCT helps Connecticut’s small business community prepare for and minimize the impact of disruptions and disasters, and take precise steps to ensure their continued business survival and well-being.

I have a business idea, what’s next?

If you have a business idea, the best thing you can do is research. For instance, you should ask yourself what problem/need your product or service can solve, who is your market, how profitable that specific industry is. Our e-Learning platform offers a variety of resources to help you explore your idea further. Whenever you feel ready and want an expert’s advice, register for our free services.

What qualifies as a small business?

According to the U.S. Business Administration, the following are considered small business:

  • Wholesale Trade: 100 employees or less
  • Manufacturing and Mining Industry: 500 employees or less
  • Retail/Service Industry: $6 million or less in sales
  • General and Heavy Duty Construction Industry: $28.5 million or less in sales
  • Special Trade Contractors: $12 million or less in sales
  • Agriculture Industry: $.75 million or less in sales

I registered for services and haven’t been contacted by an advisor in my area yet. What do I do?

If you registered for our services, you should expect to be contacted by your local advisor within 2 business days.

If you do not hear from us within this time, please refer to the welcome email you received and at the bottom you will find a client support email address. Please email us and provide your full name, business status and location.

I have further questions. How can I contact you?

If you cannot find what you are looking for on our website or have further questions, give us a call at (860) 486-4270 or email us at

Reach your business goals.

Professional business advisors are ready to help you investigate capital opportunities, prepare loan documents, export your products, determine growth strategies, complete market research, develop marketing plans, prepare for business disruption, and more.

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