Categories: In-Person Training Events |
Friday, December 20th
Housatonic Community College | 900 Lafayette Blvd., Bridgeport | Beacon Hall, Room 131
The Connecticut Small Business Development Center (SBDC) is partnering with Housatonic Community College’s Continuing Education, to bring you a Small Business Series.
Most businesses assume they are consistently giving customers what they want. Usually, they are kidding themselves.
In this workshop, we will explore how to work towards providing quality customer experiences that turn regulars into advocates.
• Understanding the Customer Experience
• Shifting from traditional marketing into Customer Experience Management
• Helping your business focus on the customer in everything you do